Select Page

Rapport and Relationship Building – not just Sales!

Top Tips

Before the Call


During the Call

Handling Objections


Practice Your Pitch

TASK: In small groups of 3 or 4, practice giving a verbal sales pitch within a certain context.


SALES TOPICS: I have provided 4 cold call situations that include a service or a product (4 choices). Choose one situation and give a cold call presentation to your group members. Each must take a turn. When done, as a group reflect on experience and learning using the reflective questions provided.


A key to effective cold calling is the ability to ask good questions.


Post exercise / Journaling: Use the notes to tool to reflect on your confidence in cold calling. A template has been set up for you.